Catering Equipment Service and Repair Newcastle

Marren is the UK’s leading foodservice equipment specialist, specialising in microwave technology, High-Speed cooking, cook and hold and specialist forms of foodservice equipment. A reputation that has been established over 35 years with experience in repairing, servicing and maintaining catering equipment.

Catering Equipment Repairs in Newcastle

Marren has been carrying out repairs for over 30 years and understand that commercial catering equipment is critical for your business. A breakdown can have a significant impact on you and your customers. Which is why we work towards a 95% first-time fix priority for any business in Newcastle Upon Tyne. 

Commercial Microwave & Oven Repairs in Newcastle

Our service technicians operate nationwide and are experienced in dealing with a wide range of catering equipment which includes commercial microwave repairs. We cover all the major brands including Samsung, Merrychef and Panasonic. Vehicles are fitted with a tracking device so when we receive a request from the Newcastle area, we can despatch the nearest engineer to you as quickly as possible.

All our vans carry many spare parts which are re-stocked regularly from our main warehouse. Our approach is based on a first-time priority but if an engineer is on-site and doesn’t have the part, provided it’s in our warehouse, it will be delivered before 8 am the next day via ByBox.

A Marren service technician is a specialist because of our training and experience. They can diagnose and fix units quicker because they deal with the same faults regularly. It also enables them to find more efficient ways to perform the repair without compromising on quality.

We provide support for independent local shops as well as national chains of pubs, cafés and restaurants. Working to keep professional kitchens operational.

Catering Equipment Servicing in Newcastle 

If you want to minimise the risk of a breakdown occurring, we provide Planned Preventive Maintenance service packages to suit your needs. This is an approach to catering equipment servicing that will ensure greater efficiencies, reliability and safety for all your assets. Plans are available for Turbochef, Falcon and Merrychef as well as undertaking commercial microwave RF leakage checks.

Why not get in touch today and find out more about our catering maintenance service options?

We have dedicated staff depending on the type of query you have, but if you have a general query, our service staff will be more than happy to help.

Services Contact

 Tel: +44 (0)1933 665313

 service@marren.co.uk

 

Frequently Asked Questions

Do I have to use an approved service provider?

Yes, during the warranty period you must use an approved service provider, or it will invalidate your cover. Using original manufacturer parts will ensure you receive a quality of service and will give you that extra peace of mind.

Do you buy original manufacturer parts?

Marren only fit manufacturers parts or original equipment manufacturer (OEM). Generic parts can be a cheaper option but there is no guarantee on quality and effectiveness. Which is why we only fit parts that were made by the manufacturer for the specific unit. It will also ensure your warranty remains valid.

If your engineers are out how do they know where to go next?

Our nationwide service engineers are managed from a central operating point. The technology available to our engineers allows us to monitor their activity anywhere in the country. All our service vehicles are fitted with a tracking device so we can despatch the nearest engineer to you in the quickest time. They carry a PDA which details the tasks specific to the job they are attending.

Awards

Accreditations

Memberships