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Hatco Repairs

Hatco Repairs

Hatco repairs and servicing

Hatco is a family run business operating since 1950. They are world leaders in creating innovative equipment for the commercial kitchen, renowned for its efficiency and reliability. Dedicated to engineering quality units to give maximum performance for any professional kitchen and at the forefront of accelerated cooking technology.

 

A respected brand in the foodservice industry, Marren has been an approved retailer for Hatco parts and accessories for over 30 years. As the only service partner in the UK, we hold thousands of parts which are shipped directly from the USA. Vital to support our first-time fix priority for all repairs and servicing.

Our engineers are familiar with a wide range of Hatco equipment including heated drawer warmers, toasters, soup kettles, bain-maries and decorative lamps. Which means we can diagnose and fix issues quickly. Our vehicles are stocked with thousands of spare parts, so our engineers arrive with what they need to solve your problem.

 

With over 1.5 million parts stocked in our warehouse, this level of purchasing power means we can buy our parts at competitive prices. Which is why you can buy them directly from our website. Browse by type of cooking equipment or brand to find the parts and accessories you need.

If you have any questions simply get in touch with us today.

Here is an overview of our commercial service packages

Service and repair options to suit your needs

To increase the efficiency and lifespan of your commercial kitchen appliances we offer a range of service and repair options. Designed to plan your maintenance activities to help prevent breakdowns and created specifically for you based on your requirements. To find out how we can help you, contact one of our Account Managers today.

Menuoptions for each element
  • Arrival fee 24 hour
  • Arrival fee 6 hour
  • Arrival fee + specified time on site 24 hour
  • Arrival fee + specified time on site 6 hour
  • Labour charged at 15 minutes intervals
  • Core hours versus out of hours
SLAs are agreed and monitored on all our commercial Service Plans
PPM

A planned service package designed to help reduce the need for further call outs.

PPM + reactive repair

PPM + reactive support to cover all and any unforeseen breakdowns.

PPM + ad hoc repair

We offer PPM + Access to premium support as and when you need our skilled technicians.

Ad hoc repair only

Access to top level support as and when you need it? We’ve got you covered with our Ad Hoc repairs.

Catering equipment is a foodservice essential across many different sectors

Specialist support for the commercial foodservice industry - Market Sectors

We work with many different companies where commercial catering equipment is vital to their business. This includes those operating in the public and private sector. All the major restaurants, supermarkets and hotel chains as well as independent cafés on the high street.

Commercial property maintenance and asset management solutions with portals

Many of our clients use a property maintenance portal to manage their estate. Creating a clear, automated workflow is key to reducing the amount of administration, running costs and increase the speed at which repairs can be carried out. This is something we are keen to adopt as we work with you.

There are many different portals on the market such as ProNett, Verisae and Maximo. Some clients have their bespoke systems. We can work with whatever portal you have offering a seamless extension to your operation.

As part of our activities, we collate a large amount of detailed information about the condition of your equipment. This is incredibly useful data for clients. Our Smart Serve system enables easy access to this data, providing a complete overview of your estate. A valuable addition to any property maintenance portal.

portals
See the other great brands we service

Book a Service

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