Offering a comprehensive service program for Merrychef ovens. Helping you to maintain your equipment and keep it in good working order. Our EikonServe package is approved and recommended by the manufacturer.
The annual service is a thorough 35-point service check on every aspect of your equipment. This will include a general report on the condition of your machine as well as checks on the wiring, fuses and motors. The service will take up to 2 hours to complete and can be scheduled to suit your business needs.
A specialist Marren engineer will carry out a comprehensive service. Included is a written report of his findings and details of any future actions you need to take or advisory areas. If during the service new parts are required, you will be informed of the cost and if approved our engineer will replace on-site. No additional labour costs will be charged.
Which is why Planned Preventative Maintenance (PPM) is integral to the service we offer all our clients. An annual service plan for all your working commercial units and ovens.
The parts are serviced regularly and replacements made when needed. If approval to replace a part is given whilst the engineer is servicing your equipment, no additional labour costs will be charged. This serves to improve the reliability of your equipment. Reducing the risk of a breakdown which will save you time and reduce staff stress levels due to customer complaints.
Safety is another factor. Equipment that is functioning below capacity is slow and can be dangerous. The components are designed to be fully operational during busy periods but over time the efficiency will decrease. Ongoing servicing and fixes will mean you are less likely to suffer a defect which can become a health hazard.
Planned Preventive Maintenance is a proactive service activity that works around your business. Which means you can plan your activities around our engineers being onsite. The work carried out will reduce the risk of equipment being out of action during busy periods and extend the lifespan.
To learn more about the importance and benefits of a Planned Preventative Maintenance plan (PPM) please click here
Any business that uses commercial catering equipment will benefit from taking out a Planned Preventive Maintenance package. As part of the process, a large amount of information is gathered about the age, condition and cook count of your ovens. It’s a good indication for when you need to invest in new replacement equipment. A traffic light system of red, green and amber is used to grade the condition which makes it even easier to understand.
| Manufacturer | Model | Model Description |
|---|---|---|
| MERRYCHEF | E1S | EIKON 1S |
| MERRYCHEF | E2S | EIKON 2S |
| MERRYCHEF | E3 | EIKON 3 |
| MERRYCHEF | E4 | EIKON 4 |
| MERRYCHEF | E4S | EIKON 4S |
| MERRYCHEF | E5 | EIKON 5 |
Responsible for designing the first commercial microwave oven, combination oven and introduced programmed menu options. Merrychef has pioneered the development of high-speed ovens and introduced rapid cook technology for on-demand ordering.
All Merrychef products are designed to streamline the workflow in a professional kitchen. Consistently producing good quality food in a fast-paced environment. Always challenging themselves to meet the next challenge through smartly produced units.
Marren are the UK’s leading foodservice equipment specialists, specialising in microwave technology, accelerated cooking, cook and hold and specialist forms of foodservice equipment. A reputation that has been established over 40 years with experience of repairing, servicing and maintaining catering equipment. Focused on providing exceptional service to all our customers and delivering a first-time fix ethos as part of our offering.
A significant investment in spare parts ensures our vans remain stocked with the relevant equipment. This level of purchasing power means we can buy parts at a competitive price, which is why we sell these and other accessories directly to our customers.
From one-off repairs to annual service visits, it’s easy to book an engineer with Marren. Our service engineers are available 7 days a week.
A successful commercial kitchen will rely on good quality catering equipment. The right foodservice appliance is important for an effective operation.
Relied on by business to maintain equipment for staff and customers. Marren offers an award-winning repair and service maintenance to a range of organisations.
Our fleet of service vans is fully equipped with the spare parts to service and maintain your catering equipment with our 95% first-time fix service.
We assure you that the information you submit to us will not be used for any other reason other than for contacting yourself. Your information is kept private and will only be passed on to our Marren engineer, should you choose to proceed with a repair or service.
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