Merrychef Service Plans
Regular servicing of your Merrychef oven will ensure it performs consistently and has a longer lifespan. Marren offers the eikonServe Plan. A comprehensive service program that will maintain your catering equipment and keep it in good working order for many years.
The annual service plan consists of a 35-point service check. This includes a general visual overview as well as the condition of seals, circuits and switches. This will take up to 2 hours to complete and can be scheduled to suit your business needs.
A specialist Marren engineer will carry out a comprehensive service. Included is a written report of his findings and details of any future actions you need to take or advisory areas. If during the service new parts are required, you will be informed of the cost and if approved our engineer will replace on-site. No additional labour costs will be charged.
To see a detailed breakdown of our eikonServe Plan simply click on the link below.
Proactive maintenance for all your catering equipment
In the hospitality sector, it’s always better to plan rather than react to a situation. Which is why Planned Preventative Maintenance (PPM) is integral to the service we offer all our clients. An annual service plan for all your working commercial units and ovens.
The parts are serviced regularly and replacements made when needed. If approval to replace a part is given whilst the engineer is servicing your equipment, no additional labour costs will be charged. This serves to improve the reliability of your equipment. Reducing the risk of a breakdown which will save you time and reduce staff stress levels due to customer complaints.
Safety is another factor. Equipment that is functioning below capacity is slow and can be dangerous. The components are designed to be fully operational during busy periods but over time the efficiency will decrease. Ongoing servicing and fixes will mean you are less likely to suffer a defect which can become a health hazard.
Planned Preventive Maintenance is a proactive service activity that works around your business. Which means you can plan your activities around our engineers being onsite. The work carried out will reduce the risk of equipment being out of action during busy periods and extend the lifespan.
To learn more about the importance and benefits of a Planned Preventative Maintenance plan (PPM) please click here
Models included in a Merrychef service plan
| Manufacturer | Model | Model Description |
|---|---|---|
| MERRYCHEF | E1S | EIKON 1S |
| MERRYCHEF | E2S | EIKON 2S |
| MERRYCHEF | E3 | EIKON 3 |
| MERRYCHEF | E4 | EIKON 4 |
| MERRYCHEF | E4S | EIKON 4S |
| MERRYCHEF | E5 | EIKON 5 |
To find out more about how we can help you, give us a call today.
Servicing as part of your operational process
Any business that uses commercial catering equipment will benefit from taking out a Planned Preventive Maintenance package. As part of the process, a large amount of information is gathered about the age, condition and cook count of your ovens. It’s a good indication for when you need to invest in new replacement equipment. A traffic light system of red, green and amber is used to grade the condition which makes it even easier to understand.
Approved by the manufacturer, the models included in an eikonServe plan are:
